Patient Navigator, Medicine - Allergy

University Hospital

Posted 1 year ago

Listing Type: Nursing
Employment Type: Nursing
Shift: Variable
Education Level: BSN Required
Certificates: Not Stated
Experience Level: All|Experienced
Compensation: 49980

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Patient Navigator, Medicine - Allergy

Job Title

Patient Navigator, Medicine - Allergy

Job Number

18NSH97327

Job Location

Newark, NJ

Salary Range

PS22S: Min: $49,980.00 - Mid: $60,040.00 - Max: $71,390.00

Status

Regular Full-time

Job Posting Date

02-19-2018

Job Description

Qualifications: Bachelor’s Degree in a relevant field.  Knowledge of medical terminology, plus two (2) years clinical experience, preferably in an outpatient setting. Two (2) years’ experience as a Licensed Practical Nurse (LPN) or other licensed health professional in the State of New Jersey and/or involvement in community programs preferred. Computer literacy with competence in Microsoft Office components required. Equivalent education, experience and/or training may be substituted for the degree requirements. Must possess excellent written and verbal communication skills; strong organizational skills; detail oriented; able to function independently and work flexible hours; friendly, outgoing, sociable; open-minded & non-judgmental; caring, empathic, compassionate; committed, dedicated, persistent; creative & resourceful. Knowledge of Newark community preferred. Bilingual skills (English/Spanish) preferred.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to change.

Teamwork: Exhibits objectivity & openness to other’s views; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Responsibilities: The Patient Navigator serves as a chief contact for new patient appointments to the Liver Disease Center of Excellence. The Navigator is a patient advocate and will guide assigned patients through the health care system; ensuring appropriate appointments are given in a timely manner through guidelines agreed upon with the Medical Directors (Medical and Surgical). The Navigator will assist with access issues, develop relationships with referring health care providers and ensure the complete and efficient management of all referrals, including the acquisition of necessary patient-care materials and medical records. This individual will work with community groups to increase health awareness and provide health education. In addition, the Navigator will provide monthly statistics and referring patterns.

University Hospital offers a competitive salary & comprehensive benefits package including on-site child care. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit  www.uhnj.org/hrweb.

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