Administrative Secretary – Case Management – Orlando — 259243

Florida Hospital

Posted 1 week ago

Listing Type: Nursing
Employment Type: Nursing
Shift: Days
Education Level: High School Degree Required
Certificates: Not Stated
Experience Level: All|Experienced
Compensation: NA

Job Details

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Administrative Secretary – Case Management – Orlando — 259243

Job Category: Professional – Non-Clinical
Location: Orlando, FL

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Administrative Secretary – Case Management – Orlando

Orlando seeks to hire Administrative Secretary who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

Department Profile:

The goal of Case Management is to promote quality patient care via effective discharge planning and efficient, value-based utilization of health care resources. The case management team provides a comprehensive and collaborative process which assesses, plans, intervenes, facilitates, and advocates for the needs of patients and their families..

Work Hours/Shifts:

Mon – Fri / 7a – 4p

Job Summary:

Under the supervision of the Case Management Director or Case Management Manager, the Case Management Administrative Secretary is responsible for the overall day to day operational functions of the case management office. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

Ability to communicate effectively with diverse populations
Interpersonal skills that promote teamwork
Ability to prioritize and problem solve.
Ability to multitask
Ability to work independently
Knowledge of computer programs e.g. word,excel
Experience in an office or healthcare environment (Preferred)
High school diploma or GED (Preferred)
Experience in an acute care or health care setting (Preferred)
Knowledge of office filing and reconciliation of office expenses. (Preferred)

Licensure, Certification, or Registration Required:

N/A

Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

Understands the departmental functions in order to respond appropriately to internal and external requests.
Screens and refers all incoming telephone calls and visitors to the appropriate staff via wireless, email fax etc.
Maintains department and/or Management calendars for scheduling, arranging appointments and meeting locations. Accurately documents times and contact of appropriate individuals.
Prepares all documents (letters, reports, memos, etc.) with minimal errors utilizing current and evolving programs/technology. Proof reads all work to ensure accuracy and professional presentation.
Maintains an appropriate filing system to ensure retrieval of information.
Processes departmental orders and invoices in a timely, efficient and accurate manner.
Prepares and shares with management trending related to discharge planning expenses.
Interacts with vendors in the departmental invoice, order and billing process to ensure accurate billing and positive professional relationships.
Prepares and distributes various informational materials to staff.
Opens and reviews incoming mail, distributes or routes in a timely manner.
Monitors departmental office supplies on a regular basis to ensure adequacy of inventory.
Maintains departmental staffing calendar and serves as time keeper for PDO request, time clock adjustments, etc.
Actively manages the system-wide FH response/tracking to intra/inter-hospital morgue issues, including contact with appropriate County Indigent Burial Programs
Maintains system-wide Case Management responsibility for on-line next-of-kin searches for FH inpatients.
Escalates any and all issues as necessary to management in an efficient/appropriate method.
Performs all other duties as assigned.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Administrative Secretary opportunity with Orlando and apply online today.

Job Keywords:

Administrative Secretary, Orlando